Data Privacy Agreement

Shanghai Yanhuang Data Technology Co., Ltd. (hereinafter referred to as 'Yanhuang Data' or 'we') understands that privacy is of utmost importance to visitors to our websites and users of our products and services. This privacy policy explains how we collect and use your personal information when you ('the user') use the website and the community edition product 'Honghu' (hereinafter referred to as 'Product', 'our product') linked to this privacy policy, the scope and purpose of the information collected, and how we protect this information.

This privacy policy does not apply to websites or products that display or link to other privacy policies. This policy also does not apply to situations where Yanhuang Data processes customer data on their behalf; the collection and processing of this type of data is governed by the agreements we have with those customers.

Personal Information We Collect

Information you provide directly.We collect personal data when you voluntarily provide it to us (including through service providers or other parties collecting information on our behalf). For example, we collect personal data when you register to use or request information about Yanhuang Data’s products and services, subscribe to marketing communications, complete a survey, provide feedback on products, or register for Yanhuang Data events or webinars. We may also collect personal data when you attend one of our events, during phone calls with sales representatives, or when you contact customer support. The personal data we collect may include:

Contact information (e.g., your name, phone number, or email address)
Professional information (e.g., your employer's name, job title, department, or position)
User ID and password
Preferred contact method

We collect the information you choose to provide in any “free text” fields in our forms (such as for event registration, product feedback, or survey requests, types of inquiries, etc.); we also collect personal data you disclose on message boards, chat features, blogs, and any other services or platforms where you can post information and materials (including third-party services and platforms).

Information Automatically Collected During Product Use.When you use our website or product, we automatically collect certain types of device and usage information using cookies and similar technologies. The information we collect includes:

Identifiers and device information: When you use our product, your device’s operating system type and version, web browser software type and version, IP address, access time, and detailed logs of your interactions with it (such as pages visited, the URL of the page visited, other statistics, etc.)
Other usage information: The version of our product and related components you are running, and your license name.

In the product, the feature that automatically collects data is turned on by default after the product is installed. If you wish to disable it, you can refer to theuser manualto perform the corresponding operation to disable it.

Information collected via social media and other platforms.When you interact with us through various third-party platforms, we may receive information about you, such as when you join our WeChat groups or follow our WeChat official account or video account. The data we exchange with these third-party platforms may depend on your privacy settings on those platforms. You should review and consider adjusting your privacy settings on third-party websites and services before participating. Do not provide us with any sensitive personal data through these platforms. We are not responsible for the data protection and use practices of these third-party platforms. Please review their privacy policies to understand how they use your information.

Use of Cookies and Similar Technologies

Our website and related products use cookies and similar technologies to enable certain features and help collect information about your visits. A “cookie” is a small text file that typically contains a unique letter and number string, which a site stores on your hard drive. When you return to the site using the same browser, the site can read the cookie, allowing it to collect information about your usage over time. Among other things, we use cookies and other technologies to see which areas and features are popular and to count visits, helping us improve the website, products, and your experience.

We do not use cookies for any purpose other than that described in this policy. You can manage or delete cookies according to your preferences. Many web browsers have a 'Do Not Track' feature that can send a request to websites asking them not to track your activity. You can decline or clear all cookies stored on your device through different browser functions, but if you do so, we may not be able to provide you with the best user experience, and some services might not function properly.

Information obtained through cookies set by Yanhuang Data will be subject to this policy.

How We Use Personal Information

In general, we collect and process your personal information with your consent to provide the products you use, operate our websites and business. For example, we may use any of the categories of personal information described above for:

Operating, maintaining, and improving our internal operations, systems, websites, and products
Understanding you and your preferences to enhance your experience and enjoyment of our websites and products, providing recommendations, soliciting feedback, and better marketing to you
Understanding and analyzing interactions with our websites and products to identify trends, usage, and activity patterns
Responding to your comments and questions and providing technical support or customer service
Providing and delivering products you request
Complying with applicable laws, regulations, or rules, cooperating and defending legal claims, and conducting audits
Communicating with you about promotions, upcoming events, and other news about Yanhuang Data and the products and services of our partners
Planning and hosting company events
Protecting the website and products, investigating, and preventing fraud, unauthorized activities, or illegal activities.

How We Store and Protect Personal Information

The information we collect about you is stored on servers located in mainland China. Generally, we retain your information for a period not exceeding the time necessary to fulfill the relevant purpose of use and the retention period as required by laws and administrative regulations. However, in the following cases, and only for the purposes related to the following situations, we may need to retain your information or part of your information for a longer period:

To comply with applicable laws and regulations.
To comply with court judgments, decisions, or other legal processes.
To comply with the requirements of relevant government agencies or other competent authorities.
Where we have reason to believe it is necessary to comply with laws and regulations.
Where it is reasonably necessary for the execution of relevant service agreements or this privacy policy, for maintaining public interest, handling complaints/disputes, or protecting the personal and property safety or legal rights of our customers, ourselves, our affiliates, other users, or employees.
We strive to ensure information security to prevent loss, misuse, unauthorized viewing, or disclosure of the information.
We use various security technologies to ensure information security. For example, we use server backups, password encryption, and other security measures to prevent information leakage, damage, or loss.
We have established strict management systems and processes to ensure information security.
Despite these security measures, please also note that no security measures on the information network are absolutely perfect.

Disclosure of Information

Yanhuang Data will not provide, sell, rent, share, or trade your personal information to any unrelated third party unless we obtain your prior consent. Yanhuang Data also does not allow any third party to collect, edit, sell, or freely distribute your personal information by any means. In the following cases, Yanhuang Data will disclose your personal information in whole or in part according to your personal wishes or legal requirements:

With your prior consent, disclosing to third parties;
If you are a qualified intellectual property complainant and have filed a complaint, disclosing to the respondent upon their request to resolve potential rights disputes;
Disclosing to third parties or administrative or judicial authorities as required by law or administrative or judicial requirements;
If you violate relevant Chinese laws, regulations, or the Yanhuang Data service agreements or related rules, disclosing to third parties;
Sharing your personal information with third parties as necessary to provide you with the requested products and services;
Other disclosures that Yanhuang Data deems appropriate according to laws, regulations, or website policies.

Special Consideration for Minors

If you are not a natural person with full civil rights and capacity, you are not authorized to use our products without the consent of your parents or guardians. If you are a minor, we recommend that you ask your parents or guardians to read this privacy policy carefully and use our services or provide us with information only after obtaining their consent. For situations where we collect the personal information of minors who use our products or services with the consent of their parents or guardians, we will only use, share, transfer, or disclose this information as permitted by law, with explicit consent from parents or guardians, or as necessary to protect minors.

Privacy Policy Updates

Our privacy policy may be revised. We will not limit your rights under this privacy policy without your explicit consent. We will post any revisions to the privacy policy on a dedicated page. For significant revisions, we will provide more prominent notice to explain the specific changes to the privacy policy. The major changes referred to in this policy include but are not limited to:

Significant changes in our service model, such as the purpose of processing user information, the type of user information processed, or how user information is used;
Changes in the primary recipients of user information sharing, transfer, or public disclosure;
When a user information security impact assessment report indicates a high risk;
Significant changes in your rights regarding personal information processing and how to exercise them;
Changes in the department responsible for handling personal information security, contact methods, and complaint channels;
We will also archive previous versions of this privacy policy on the Yanhuang Data website for your reference.

How to Contact Us

If you have any questions or comments about this statement and policy or about Yanhuang Data’s practices and operations related to this privacy policy, you can contact us via email.hello@yanhuangdata.comOr clickPre-sales consultation.We will review the issues as soon as possible and respond within thirty days after verifying your user identity.